Every day, local government officers write letters, emails, and notices that shape public trust. This book shows you how to use AI as a drafting partner without compromising confidentiality, privilege, or your duty of care. You will learn to brief AI assistants for council correspondence, handle FOI requests and complaints with speed and accuracy, and translate bureaucratic drafts into plain English that citizens actually understand. The guidance is practical, profession-specific, and grounded in the realities of data protection, legal risk, and public accountability. Each chapter covers what to ask for, what to check, and when not to use AI at all. There are no promises of guaranteed time savings or rankings; instead, you get durable skills that work regardless of which tool you use. Whether you are a committee clerk, a communications officer, or a service manager, this book will help you produce better public writing while staying firmly on the right side of your professional obligations. Part of The AI at Work Library.
About the author
Ryan Okafor Steele writes for The AI at Work Library.
