Project Management Body of Knowledge PMBOK Guide, 5th Ed 2013

Enterprise environmental factors refer to conditions, not under the control of the project team, that influence, constrain, or direct the project

The organizational knowledge base for storing and retrieving information includes, but is not limited to:
• Configuration management knowledge bases containing the versions and baselines of all performing organization standards, policies, procedures, and any project documents;
• Financial databases containing information such as labor hours, incurred costs, budgets, and any project cost overruns;
• Historical information and lessons learned knowledge bases (e.g., project records and documents, all project closure information and documentation, information regarding both the results of previous project selection decisions and previous project performance information, and information from risk management activities);
• Issue and defect management databases containing issue and defect status, control information, issue and defect resolution, and action item results;
• Process measurement databases used to collect and make available measurement data on processes
and products; and
• Project files from previous projects (e.g., scope, cost, schedule, and performance measurement baselines, project calendars, project schedule network diagrams, risk registers, planned response actions, and defined risk impact)

The organization’s processes and procedures for conducting project work include, but are not limited to