My definition of “effective communication”: You understand what I was trying to tell you. I understand what you were trying to tell me. No feelings were hurt during the process.
rezafaizarahmanfez uma citaçãohá 4 anos
Remember to follow the simple formula of the 3 Fs – Field, Facts and Fun.
rezafaizarahmanfez uma citaçãohá 4 anos
Instead, take a deep breath, go over to the person and ask them an opening question. The active approach of introducing yourself gets more respect than the passive one of just waiting to be noticed. Think of yourself as being a ‘host’ rather than a ‘guest’. Big difference.
rezafaizarahmanfez uma citaçãohá 4 anos
“Don't knock the weather. If it didn't change once in a while, nine out of ten people couldn't start a conversation.” Kin Hubbard – cartoonist, humorist, and journalist (1868 – 1930)
rezafaizarahmanfez uma citaçãohá 4 anos
Published on November 19, 2014 by Art Markman, Ph.D. in Ulterior Motives
VISUAL (body language & gestures, micro-expressions, attire, accessories, environment, etc.)
rezafaizarahmanfez uma citaçãohá 4 anos
“It’s not what you say, but how you say it.”
Elena Dronenkofez uma citaçãohá 5 anos
7% through words, 38% by voice tone and 55% by facial expressions. Therefore 93% of this interactive communication was technically non-verbal! Even though this wa
Elena Dronenkofez uma citaçãohá 5 anos
I would like to thank my clients, for without whom I would have not have a business with which to try to better myself
boxersfriendfez uma citaçãohá 6 anos
Watch this controversial TEDx video on “How To Skip the Small Talk and Connect With Anyone” by Kalina Silverman.