This book is tailored for the countless individuals entrusted with driving improvement initiatives within their businesses or organizations. This diverse group includes leaders spanning from CEOs to front-line employees. Their responsibilities include a wide spectrum, from formulating and executing strategic plans to seizing incremental improvement opportunities.

Within these pages, you will uncover the essential elements necessary for effectively implementing and sustaining improvement efforts across any organizational context. The authors distill years of experience, research, and analysis into five key concepts. These Five Keys empower practitioners to lead with confidence, bridging the gap between common sense and practical application.

David McNeil