business analysis is the “set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.”
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Abraham Maslow, the famous psychologist, once said, “I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail.” This concept led to the law of the instrument, or overreliance on one familiar tool.
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Don’t lose the forest for the trees
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Stakeholder is a generic term for a person or a group of people who have an interest in an initiative and will be affected by it (directly or indirectly) or have influence over it
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Communicating Effectively For Dummies by Marty Brounstein
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. You can improve your productivity in two primary ways — facilitating efficiency and enhancing effectiveness —
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You can also do a web search by typing "software" + "workflow modeling" (or your topic of choice) + "vendors."
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• Swimlane diagrams • Decision models or diagrams • Data models (entity relationship diagrams) • Organizational or operational models Scope diagrams, such as a context data flow diagram System context or architecture diagrams Use case diagrams
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1. “A condition or capability needed by a stakeholder to solve a problem or achieve an objective.”
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Use cases are a popular technique for process definition, but other techniques such as user stories, process flow diagrams, or workflow models are equally,
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