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Роберт Чалдини

Robert Beno Cialdini is the Regents' Professor Emeritus of Psychology and Marketing at Arizona State University and was a visiting professor of marketing, business and psychology at Stanford University, as well as at the University of California at Santa Cruz. He is best known for his 1984 book on persuasion and marketing, Influence: The Psychology of Persuasion. The book has sold over three million copies and has been translated into thirty languages. It has been listed on the New York Times Best Seller list; additionally, Fortune lists the book in their "75 Smartest Business Books".

One of Cialdini's other books, Yes! 50 Scientifically Proven Ways to Be Persuasive, was a New York Times Bestseller; and another of his books, The Small BIG: Small changes that spark a big influence, was a Times Book of the year. Cialdini's most-recent book is Pre-suasion, which was published in 2016.
years of life: 24 abril 1945 present

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First, although the familiarity produced by contact usually leads to greater liking, the opposite occurs if the contact carries distasteful experiences with it.
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The customers, mostly well-to-do vacationers with little knowledge of turquoise, were using a simplifying principle—a stereotype—to guide their buying: expensive = good.
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Perceptual contrast—the tendency to see two things that are different from one another as being more different than they actually are—is a lever of influence used by some compliance practitioners. For example, real-estate agents may show prospective home buyers one or two unattractive options before showing them a more attractive home, which then seems more attractive than it would have if shown first. An advantage of employing this lever of influence is that its tactical use typically goes unrecognized.
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